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Our Policies

PAYMENT AND PROCESSING
Credit Card payments may be paid securely online.
We accept Visa, MasterCard, American Express, and PayPal.
We also accept Money orders and personal checks.
When paying with a personal check there is a 2 week delay in shipping while all checks clear.
Please make all checks/money orders  payable to Happy Feet Boots, 10641 Hidden Mesa Place, Monterey CA 93940

PURCHASE ORDERS/ SCHOOL CHECKS
We accept Purchase Orders and tax exempt school checks.
All purchase orders must to be faxed, emailed, or mailed to:
Fax  831/333-1377, linda@happyfeetboots.com, or Happy Feet Boots, 10641 Hidden Mesa Place, Monterey, CA 93940
All tax exempt school checks must include tax exempt ID number. Tax ID numbers may be faxed/emailed, or mailed and will be put on file.

TAXES
Texas Sales Tax will be charged to all Texas residents at 8.25% unless a tax exempt ID number is provided.

SHIPPING
There is a minimum shipping charge of 10.50 for a shipment of up to 10 lbs (5 pairs of boots).
When ordering greater than 10 lbs., your shipping charge is equal to $1.00 per pound ($2.00 per pair of boots).
Outside the state of Texas shipping will incur an additional surcharge of 10% to 15%  depending on the state.
Orders shipped to Canada will incur an additional surcharge of 50%.

RETURNS & EXCHANGES
Returns must be pre-approved, please call 800-934-2668 to obtain a Return Merchandise Authorization (RMA).
All items submitted for exchange must be received in original condition. Customer is to pay return shipping. Please send item(s) to:
Happy Feet Boots
10641 Hidden Mesa Place
Monterey, CA 93940.
Minimum of $10.50 by check or cash is required to exchange and must be included in the box along with the name, address, and phone number of the person exchanging. Also, a note stating what exchange is needed must be in the box.

PRIVACY
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.



 

 

Don't forget...
You can now place your team or individual order on-line!

Happy Feet Boots™
10641 Hidden Mesa Pl., Monterey, CA 93940

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